Volunteer

Volunteering was the first place that ignited my passion for esports

ESL Mobile Open // Photo from ESL

ESL Play

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PlayerUnknown’s BattleGrounds

Edition Staff Head (Jun 2019 – current) | Staff Head (Sep 2018 – Jun 2019) | Referee Junior & Trainee (Jun 2018 – Sep 2018)

Task

Tournament coordination & management

  • Educate trainees and admins on tournament system
  • Create staff guideline for clear section procedures
  • Manage and update tournament settings
  • Build up team spirit in the staff members

Community management

  • Format tournament announcement to help players to engage with ESL Play
  • Process support tickets & resolve technical issues
  • Manage and clean up Discord channel messages

Content creation

Reference

Markus Koskivirta

League Operations Specialist (Previous Community Manager)

m.koskivirta@eslgaming.com

 

Patrik Scheidt

League Operations Specialist (Previous Community Manager)

p.scheidt@eslgaming.com

 

Jenny Thieslauk

Global Staff Head

angeleyes@staff.eslgaming.com

ESL UK Premiership // Photo taken by Fran

United Kingdom

Region Staff Head (Aug 2019 – current)

Task

Recruitment

  • Review and process admin applications
  • Conduct interview meetings with potential new admins
  • Create new email template for application responses
  • Provide training new admins on tournament support

Staff organisation

  • Assign admins into different game squad
  • Set up calendar reminder
  • Appoint reliable admins as game tournament leader

Tournament management

  • Create and clone online tournaments
  • Operate and manage Nintendo and other partners tournaments
  • Update tournament rules

Community support

  • Provide support on Discord and support tickets
  • Resolve team dispute with protest tickets
  • Improve overall UK tournament support speed
  • Listen to feedback from players and improve tournament experience

Reference

Alex Benson

Community Manager

a.benson@eslgaming.com

ESL DACH League Branding

DACH League

Head of Graphics (Aug 2019 – current)

Task

  • Set out tournament graphic design direction
  • Design stream elements and layout
  • Create social media templates
  • Delegate and coordinate tournament graphics team

Reference

Robin Laesch

Head of Referee

maister_24@staff.eslgaming.com

epic28 // Photo taken by Fran

Epic.Lan

Tournament Admin & Organiser – epic26, epic27, epic28

Tom Clancy’s Rainbow Six Siege

Task

Staff and production organisation

  • Create graphics and visual brackets for stream under Ubisoft’s guideline
  • Plan and organise tournament structure, schedule and format
  • Set out and improve rules based on game operation season

Tournament management

  • Communicate tournament announcements through Discord channel
  • Set up tournament seeding and bracket
  • Create map veto system: a clean layout for production crew

Media coverage

  • Create social media graphics for tournament promotion
  • Publish photography of each event to capture the growth of the community
  • Posting social media update to generate more interest in the tournament and Rainbow Six Twitch channel

Reference

Tom “Gumpster” Gumbleton

epic.LAN Esports Manager

tom@epiclan.co.uk

 

Liam Whitehead

epic.Lan Esports Team Leader

liam.whitehead1337@hotmail.co.uk