Screenshot of community tournament site
Awsomecheeto
& Pookie Nation
Valorant Game Changer Community Lead & Manager
Awsomecheeto
Community Lead
- Setting up Discord community and managing everyday communication.
- Setting up automation for different functionalities: notifications of stream, security and more.
Pookie Nation
Team Manager
- Organise scrims, manage team practices, and ensure on-time arrival for Valorant Premier Tournaments.
- Create a website portal for the team to track upcoming matches and assigned roles.
- Foster a positive and competitive environment within the Valorant community.
ESL Mobile Open // Photo from ESL
ESL Play
Documents are restricted to internal organisation access only
PlayerUnknown’s BattleGrounds
Edition Staff Head (Jun 2019 – 2020) | Staff Head (Sep 2018 – Jun 2019) | Referee Junior & Trainee (Jun 2018 – Sep 2018)
Task
Tournament coordination & management
- Educate trainees and admins on tournament system
- Create staff guideline for clear section procedures
- Manage and update tournament settings
- Build up team spirit in the staff members
Community management
- Format tournament announcement to help players to engage with ESL Play
- Process support tickets & resolve technical issues
- Manage and clean up Discord channel messages
Content creation
- Reorganise and reconstruct Europe tournament information
- Create PUBG PC FAQ guide for first-time players to understand our tournament system
- Compose monthly news on new tournament promotion and monthly winner
- Design all PUBG section related graphics: site branding, tournament and special event
- Create and produce PUBG caster stream elements and layout
Reference
Markus Koskivirta
Head of Tournament at Elisa Esports
(Previous Community Manager at ESL)
Patrik Scheidt
League Operations Specialist (Previous Community Manager)
Jenny Thieslauk
Global Staff Head
ESL UK Premiership // Photo taken by Fran
United Kingdom
Region Staff Head (Aug 2019 – 2020)
Task
Recruitment
- Review and process admin applications
- Conduct interview meetings with potential new admins
- Create new email template for application responses
- Provide training new admins on tournament support
- Assign admins into different game squad
- Set up calendar reminder
- Appoint reliable admins as game tournament leader
Tournament management
- Create and clone online tournaments
- Operate and manage Nintendo and other partners tournaments
- Update tournament rules
Community support
- Provide support on Discord and support tickets
- Resolve team dispute with protest tickets
- Improve overall UK tournament support speed
- Listen to feedback from players and improve tournament experience
Reference
Alex Benson
Previously ESL UK Community Manager
ESL DACH League Branding
DACH League
Head of Graphics (Aug 2019 – 2020)
Task
- Set out tournament graphic design direction
- Design stream elements and layout
- Create social media templates
- Delegate and coordinate tournament graphics team
Reference
Robin Laesch
Head of Referee
epic28 // Photo taken by Fran
Epic.Lan
Tournament Admin & Organiser – epic26, epic27, epic28
Tom Clancy’s Rainbow Six Siege
Task
Staff and production organisation
- Create graphics and visual brackets for stream under Ubisoft’s guideline
- Plan and organise tournament structure, schedule and format
- Set out and improve rules based on game operation season
- Communicate tournament announcements through Discord channel
- Set up tournament seeding and bracket
- Create map veto system: a clean layout for production crew
Media coverage
- Create social media graphics for tournament promotion
- Publish photography of each event to capture the growth of the community
- Posting social media update to generate more interest in the tournament and Rainbow Six Twitch channel
Reference
Tom “Gumpster” Gumbleton
epic.LAN Esports Manager
Liam Whitehead
epic.Lan Esports Team Leader
